*Submit all return, refund, and exchange requests to firstname.lastname@example.org*
Return Policy: Unused items in the same condition they were received are eligible for return. Submit your request via email within 30 days of order delivery.
Return Shipping: We will email you the return address when your request is approved. You are responsible for paying for the return shipment and may mail your item using your choice of local mail providers.
Refunds: After receiving your returned item, we’ll email you to confirm we are processing your request. If your request is approved, money will be refunded to your original payment method.
Exchanges: In the unlikely event you receive a damaged or defective item, we’ll gladly exchange it. Email us within 30 days of delivery to start the exchange process.
Final Sale Items: Items marked as “final sale” aren’t eligible for returns or refunds. Please note items purchased at in-person events are “final sale” items